In the case of camera failure, inclement weather, or any other unforeseen incident that prevents Elaine DeZolt Photography from shooting on a scheduled date the client will get a full refund of their deposit if applicable. No refund will be given under any circumstances if you fail to attend the activity on the day and at the time listed, when the booking was made.
Due to the nature of digital photography and the fact that photographs, once sent, cannot be returned; Elaine DeZolt Photography has a strict NO REFUNDS POLICY. Once a transaction has been completed (i.e., the buyer selected and paid for the photo and then Impressions Photography sent the buyer the correct photograph) it is then considered non-refundable. If a buyer has selected and purchase an incorrect photo, he/she must notify Elaine DeZolt Photography, before receiving the “incorrect” photograph. Refunds will NOT be given due to “not liking a photo”, selecting an incorrect photo after the buyer has already received the photograph, or any other reason. If a mistaken photo is sent to the buyer, as documented on the invoice, Elaine DeZolt Photography will send the correct photo to the buyer free of charge.
Policies All prints and products are subject to your state sales tax and shipping when applicable. Due to the nature of custom photography, all sales are final. Elaine DeZolt Photography does, of course guarantee that the portraits you receive meet the highest standards in every respect and works with the customers to approve designs and custom work before orders are placed. Payment of orders is due in full when the order is placed. Prints and products arrive 4-6 weeks after payment is received. Albums and keepsake boxes take approximately 10 weeks as they are custom designed and hand made. Rush shipment is available on some items for an additional charge. All rates are subject to change at any time. In the interest of fairness to all customers, all rates are non-negotiable unless booked through a special promotion. The session fee is paid in advance and is non-refundable should you cancel, but is transferable to another date in the event you wish to amend your booking with at least 48 hours notice. Special consideration is made for maternity and newborn sessions. The session fee does not include any images, either prints or digital negatives; these must be purchased separately.